1. Driving Licences and fitness to drive:
You must hold a current, valid provisional driving license. You must be fit to drive with regard to legal and medical requirements.
2. Payments and Cancellation:
Weekly Lessons
Tuition fees are normally payable at least one lesson in advance. Payment can be made by cash or cheques. Any cheques offered for payment that are subsequently refused by the bank will be subject to an administration charge of £25.00. To receive the first two lesson at half price you must have a provisional licence and pay for a further five lessons at the full price or pay for a block of ten lessons.
If you need to cancel or re-arrange lessons 48 hours notice will be required. Failure to give notice will result in a cancellation fee being charged which would be the cost of the lesson.
Intensive Courses
Tuition fees must be paid in advance of the course starting. Payment can be made by cash or cheques. Any cheques offered for payment that are subsequently refused by the bank will be subject to an administration charge of £25.00. Once a course has been paid for it cannot be cancelled or re-arranged.
Your instructor will do everything possible to ensure that your lessons start and finish on time, but reserves the right to cancel, postpone or change lesson lengths and start/finish times under certain circumstances (e.g. dangerous weather conditions, car broken down).
The instructor reserves the right to cancel a lesson at short notice if it is suspected that the pupil may be unfit due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that would cause his/her driving to be dangerous or illegal. In such circumstances the lesson fee will be payable.
Training Location
All sessions will start and finish at the same location unless alternative arrangements are made in advance. The instructor will determine a location for practical lessons which ensures both pupil's and public safety this means that the instructor may need to drive the pupil to and from the lesson location; this journey time forms part of the lesson as paid for.
Bookings and Lesson duration
Your instructor will endeavour to maintain regular lesson slots at the same time each week to ensure continuity of learning, however, this cannot be guaranteed.
The minimum lessons period is fifty minutes. If for any reason, the instructor is late for the lesson he/she will make a concerted effort to inform the pupil of estimated time of arrival. When possible the lesson will be extended by the time due if this is not possible the extra time will be carried forward to the next suitable lesson.
Training Vehicles
Training vehicles provided by the school are taxed, insured for the purposes of driving tuition, fully roadworthy and fitted with dual controls.
Pupils who require tuition in their own vehicle must supply evidence from their motor insurer that the car is covered for lessons when be supervised by a professional instructor in return for payment; the car must also be taxed and hold a current MOT certificate where appropriate.
Driving tests and bookings
Your instructor reserves the right to refuse use of a driving school vehicle for test if he/she considers that provision of a vehicle could cause a risk to public safety.
Where a school car is used for test, there is a minimum charge of £40 this will depend on the distance from your pick up point to the test centre.
While your instructor will make every effort to ensure that the vehicle supplied for test will be fully road worthy and comply with all legal requirements at the start of the test, he/she cannot be held responsible for vehicle failure that occurs during the test and is not liable for consequential loss.
Your instructor cannot be held responsible for test appointments cancelled by the DSA due to bad weather, sickness, staff shortages or other reasons. Such cancellations are beyond the control of your instructor and therefore the lesson fee and "use of car" fee for the booked period will be charged. Your instructor will advise about claming compensation from the DSA.
Concilliation
Complaints by clients should be made first instance to the driving instructor concerned. If you are not able to resolve the matter you can contact Bell Driving School by telephone or by writing to
Bell Driving School LTD
17 Maran Avenue
Welwyn
AL6 9HS
Complaints will only be considered if they are received by the school within 21 days of the incident.
Kane lives in Stanstead Abbotts & took his test on 2nd
July at Bishops Stortford test centre. He passed 1st time after
having a 25 lesson intensive course with Tina. He enjoyed learning to drive and
thought that she was a great instructor. He would recommend us to his
friends.
Welcome to Bell Instructor Training. By now you have probably found several training establishments and not sure which to choose. Well at Bell we like to do things a little different from most training establishments.
