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TERMS AND CONDITIONS
Bell Driving School Limited terms and
conditions
1. Driving Licences
and fitness to drive:
You must hold a current, valid provisional
driving license. You must be fit to
drive with regard to legal and medical
requirements.
2. Payments and
Cancellation:
Weekly Lessons
Tuition fees are normally payable at
least one lesson in advance. Payment
can be made by cash or cheques. Any
cheques offered for payment that are
subsequently refused by the bank will
be subject to an administration charge
of £25.00. To receive the first
two lesson at half price you must have
a provisional licence and pay for a
further five lessons at the full price
or pay for a block of ten lessons.
If you need to cancel or re-arrange
lessons 48 hours notice will be required.
Failure to give notice will result in
a cancellation fee being charged which
would be the cost of the lesson.
Intensive Courses
Tuition fees must be paid in advance
of the course starting. Payment can
be made by cash or cheques. Any cheques
offered for payment that are subsequently
refused by the bank will be subject
to an administration charge of £25.00.
Once a course has been paid for it cannot
be cancelled or re-arranged.
Your instructor will do everything possible
to ensure that your lessons start and
finish on time, but reserves the right
to cancel, postpone or change lesson
lengths and start/finish times under
certain circumstances (e.g. dangerous
weather conditions, car broken down).
The instructor reserves the right to
cancel a lesson at short notice if it
is suspected that the pupil may be unfit
due to the effects of alcohol, drugs
(prescribed or otherwise) or any other
condition that would cause his/her driving
to be dangerous or illegal. In such
circumstances the lesson fee will be
payable.
Training Location
All sessions will start and finish at
the same location unless alternative
arrangements are made in advance. The
instructor will determine a location
for practical lessons which ensures
both pupil's and public safety this
means that the instructor may need to
drive the pupil to and from the lesson
location; this journey time forms part
of the lesson as paid for.
Bookings and Lesson duration
Your instructor will endeavour to maintain
regular lesson slots at the same time
each week to ensure continuity of learning,
however, this cannot be guaranteed.
The minimum lessons period is fifty
minutes. If for any reason, the instructor
is late for the lesson he/she will make
a concerted effort to inform the pupil
of estimated time of arrival. When possible
the lesson will be extended by the time
due if this is not possible the extra
time will be carried forward to the
next suitable lesson.
Training Vehicles
Training vehicles provided by the school
are taxed, insured for the purposes
of driving tuition, fully roadworthy
and fitted with dual controls.
Pupils who require tuition in their
own vehicle must supply evidence from
their motor insurer that the car is
covered for lessons when be supervised
by a professional instructor in return
for payment; the car must also be taxed
and hold a current MOT certificate where
appropriate.
Driving tests and bookings
Your instructor reserves the right to
refuse use of a driving school vehicle
for test if he/she considers that provision
of a vehicle could cause a risk to public
safety.
Where a school car is used for test,
there is a minimum charge of £40
this will depend on the distance from
your pick up point to the test centre.
While your instructor will make every
effort to ensure that the vehicle supplied
for test will be fully road worthy and
comply with all legal requirements at
the start of the test, he/she cannot
be held responsible for vehicle failure
that occurs during the test and is not
liable for consequential loss.
Your instructor cannot be held responsible
for test appointments cancelled by the
DSA due to bad weather, sickness, staff
shortages or other reasons. Such cancellations
are beyond the control of your instructor
and therefore the lesson fee and "use
of car" fee for the booked period
will be charged. Your instructor will
advise about claming compensation from
the DSA.
Concilliation
Complaints by clients should be made
first instance to the driving instructor
concerned. If you are not able to resolve
the matter you can contact Bell Driving
School by telephone or by writing to
Bell Driving School LTD
17 Maran Avenue
Welwyn
AL6 9HS
Complaints will only be considered if
they are received by the school within
21 days of the incident. |
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